Seminar October 5: Smart Communication in Lifstyles under Transformation

Xin Chen ("Albee"), research student at School of Design, Hong Kong Polytechnic University, presents the main ideas and findings of her forthcoming dissertation.

SMART COMMUNICATION IN LIFESTYLES UNDER TRANSFORMATION:
EXPLORING SMART MOBILE DEVICES USER EXPERIENCE AMONG YOUTH IN HONG KONG
This study’s contributions to the field can be summarised as follows. (a) The term ‘smart communication’ is proposed, which, through the PSDS model (including People, Society, Device, Service) can lead to a better understanding of the context of communication with smart mobile devices. (b) The smart mobile device user behaviour of young people in Hong Kong is analysed, in particular the effect of smartphones on their lifestyle and means of communication, and a framework of the characteristics of smart communication was set up. (c) Some social issues related to young people’s over-reliance on smart mobile devices are highlighted and design directions regarding these issues discussed. (d) Inspirations from smart communication are summarised in a systematic framework, and this framework is connected to the PSDS model, which prompts a rethinking of the interactions between technology and culture in the information society.

Video recording of the seminar.

Date: 2016-10-05
Time: 14:05- 15:00
Room: The coffee room of Information Systems 1A349

Prof. John Sören Pettersson (KAU), Xin Chen (PolyU), and Chaoren Lu (res.stud. KAU)

Some references:
Chen, X., & Siu, K. W. M. (2016). The influence and challenge of smart communication on the creative industry management in the big data age. In L. Ye, Y. Xiang & S. F. Chen (Eds.), Peking University cultural industries review 2014 (pp. 281-291). Beijing: Sino-Cutlure Press. (ISBN: 978-7-5075-4498-5)
Chen, X., & Siu, K. W. M. (2015). User experience design for the Hong Kong public transportation in the context of smart communication. In X. D. Zhao, J. J. Zhang & H. J. Han (Eds.), Proceedings of QUIS14: Accelerate the Impact of Service Research (pp. 928-938). Shanghai: QUIS14. (ISBN: 978-0-692-46156-3)
Forthcoming publication:
Chen, X., & Siu, K. W. M. (submitted). Exploring user behaviour of the emoticon among Chinese youth.