Ph. D students from Karlstad University took first place in the Cyber Challenge 2017. The competition was organized by Swedish Defense University’s Center for Asymmetric Threat Studies(CATS) and the Swedish Contingencies Agency (MSB).
The team from Karlstad University consists of the four Ph.
The EU-funded project Service Design for Innovation, SDIN, aims to build a research platform in service design and innovation through a Europeean training network for early stage reseachers. The project started in January 2015 and is now at the half-way point.
During the first two years the project has achieved the expected results, and the network is well integrated and communicates regularly.
Psychological factors are equally and sometimes more important than monetary incentives for people when it comes to changing their behavior.
– Yet, decision makers, marketing people and people in general seem to believe that economic motives are the most important, says Per Kristensson, Professor of Psychology at CTF, Service Research Center at Karlstad University.
By examining people’s willingness to buy environment friendly products, Per Kristensson and his co-authors i
During the conference Transport Forum in Linköping, Ph. D student Jessica Westman was interviewed by Swedish Radio about her latest study on children’s travel habits.
Stefano Pace, Associate Professor in Consumer Behaviour and Marketing at Kedge Business School in France, is currently spending two weeks at CTF to continue and reinforce a research collaboration initiated during a previous visiting period at CTF with Professor Per Skå​lén.
- The visit is possible thanks to funding from Jan Wallander and Tom Hedelius Foundation, and Tore Browaldhs Foundation and involved in the collaboration is also Professor Per Skålén, CTF, a
International online-courses with strong links to the most successful research environments and tailor-made for professionals at work will be offered at Karlstad University thanks to a development project in conjunction with a number of leading companies and the support of the KK Foundation.
The KK Foundation has granted Karlstad University 6 million SEK for the period 2017-2019 to develop and carry out net-based cutting edge Master–level courses, developed in close coope
Kotaiba Aal, PhD student at CTF, Service Research Center at Karlstad University, has been awarded the Hedelius scholarhip of SEK 100,000 to visit Texas State University, San Marcos, USA, where he will be working on his doctoral thesis.
Kotaiba Aal will spend six months as a visiting graduate student at Texas State University in San Marcos.
Around Christmas time we become more and more stressed and affected by crowds and high volume in the stores. How can we make Christmas shopping less stressful? This is what a current research study at Karlstad University is investigating.
In the study, researchers Anders Gustafsson and Poja Shams at CTF, Service Research Center at Karlstad University are investigating how to reduce stress while shopping, this by the means of an activity bracelet.
Researchers at CTF have been granted 5.3 million SEK for research on energy-efficient commuting. The main financer of the project is the Swedish Energy Agency.
In the project, researchers Lars E. Olsson and Margareta Friman both active at CTF, Service Research Center and Samot, The Service and Market Oriented Transport Research Group at Karlstad University, will develop new knowledge and methods for energy-efficient travel.
You just returned to Sweden after spending a couple of months in Australia, what did you do there?
- I was a guest professor at University of Queensland Business School in Brisbane, Australia. During my stay there I focused on our research related to customer experiences and service innovation that is conducted within one of CTF’s major research profiles “Service Innovation for Sustainable Business”.
Margareta Friman, Professor in Psychology at CTF, Service Research Center, is a member of the expert group for the a project that investigates how suitable planning could support multimodal connectivity in Norwegian urban regions.
Margareta Friman is a member of the expert group for the new project "Transfer: access, egress and transfer practices for designing multimodal connectivity" financed by the Norwegian Research Council.
In a new doctoral thesis from CTF, Pernille K Andersson is investigating how the servicescape is changed by the influence of music, self-disclosure, and eye gaze on service encounter experience and approach avoidance behavior.
- Our feelings and behavior are continuously affected by our surroundings. Stores have servicescapes which have a big influence on customer’s experiences and purchase decisions, says Pernille K Andersson.
Markus Fellesson, Associate Professor at CTF, Karlstad University, and Nicklas Salomonson, Associate Professor at University of Borås have received great attention and praise for their research on difficult customers.
During the last year, the researchers have been analyzing survey responses from commercial employees.
In October CTF organized a workshop in Karlstad with focus on remote services in the manufacturing industry. IT-based services within manufacturing industry is becoming increasingly common which open up for new ways to interact, but introducing new technology is also a challenge and many questions arise.
This was the starting point for the workshop where a number of companies from the manufacturing industry participated.
Thirty years ago CTF, Service Research Center, was established at Karlstad University. How it happened, success factors and the latest from today’s research were included in the program when CTF held its anniversary celebration on October 6th at Karlstad University.
Martin Löfgren, Deputy Head at Karlstad Business School at Karlstad University, opened the event and welcomed everyone.
We are proud to annouce Javier Reynoso, Professor of Service Management at EGADE Business School, Monterrey Institute of Technology (ITESM), Mexico, as one of the speakers at CTF 30th Anniversary.
What will you talk about on October 6th?
- I am going to talk about service research at the Base of the Pyramid – this means the need and relevance of service research in the huge segment of society who lives with less than 9 USD per day.
...Ph D Student i psychology. On September 8th you presented your licentiate thesis at a seminar at Karlstad University. What is the thesis about?
- It´s about perceived accessibility and every day travel in public transport.
Henrietta Huzell, director at CTF and lecturer of working life science at Karlstad University, will be the new vice dean of the Faculty of Arts and Social Sciences at Karlstad University.
- It is a fun assignment with big responsibility which I am looking forward to. Four fantastic years at CTF has given me the courage and desire to take on more responsibility. I am also glad that CTF’s former director, Patrik Larsson, is the dean.
