News archive

2014-07-03
Professor Bo Edvardsson has been awarded the title of Visiting Professor of Service Management in the Centre for Service Management (CSM) in the School of Business and Economics at Loughborough University, UK. Professor Thorsten Gruber, Co-Director of CSM, commented on the appointment, saying: "It is great news that Professor Bo Edvardsson is joining CSM as a Visiting Professor. Bo has a fantastic research track record and is one of the leading authorities in the field.
2014-07-03
Professor Bo Edvardsson has been awarded the title of Visiting Professor of Service Management in the Centre for Service Management (CSM) in the School of Business and Economics at Loughborough University, UK. Professor Thorsten Gruber, Co-Director of CSM, commented on the appointment, saying: "It is great news that Professor Bo Edvardsson is joining CSM as a Visiting Professor. Bo has a fantastic research track record and is one of the leading authorities in the field.
2014-07-02
Today the development is fast-paced. Many traditional industries and trades will disappear as today’s products and services are being replaced by new, innovative, cost-effective and customized solutions. - Focus on, and get to know your customers!
2014-07-02
Today the development is fast-paced. Many traditional industries and trades will disappear as today’s products and services are being replaced by new, innovative, cost-effective and customized solutions. - Focus on, and get to know your customers!
2014-07-02

Courses in Service Innovation

News » 2014-07-02
This fall, CTF, Service Research Center at Karlstad University, will offer four online courses in Service Innovation. The courses are based on CTFs world-leading research in the field and are intended for professionals working with or having an interest in service, customer experiences and business development. All that is required to participate is a computer and an internet connection. The approach of the courses is flexible and consists among others of short video lectures and group work.
2014-07-02

Courses in Service Innovation

News » 2014-07-02
This fall, CTF, Service Research Center at Karlstad University, will offer four online courses in Service Innovation. The courses are based on CTFs world-leading research in the field and are intended for professionals working with or having an interest in service, customer experiences and business development. All that is required to participate is a computer and an internet connection. The approach of the courses is flexible and consists among others of short video lectures and group work.
2014-07-02
What happens when manufacturing companies, who previously focused on products only, begin to focus on services? What challenges are they put up against and how can they face them? This is what Nina Löfbergs thesis is about. Globalization and increased competition from low-cost countries has pushed many Swedish manufacturing companies firms to focus on services rather than only products.
2014-07-02
What happens when manufacturing companies, who previously focused on products only, begin to focus on services? What challenges are they put up against and how can they face them? This is what Nina Löfbergs thesis is about. Globalization and increased competition from low-cost countries has pushed many Swedish manufacturing companies firms to focus on services rather than only products.
2014-06-02

Summer opening hours

News » 2014-06-02
During June, July and August the librry is closed on weekends. During summer the library is only open a few hours each weekday. The reading room is open longer if you have a key card. See the table below for exact hours. The open-ended borrowing times applies as usual. Remember to check "My loans" regulary to see any changed return dates.
2014-06-02

Summer opening hours

News » 2014-06-02
During June, July and August the librry is closed on weekends. During summer the library is only open a few hours each weekday. The reading room is open longer if you have a key card. See the table below for exact hours. The open-ended borrowing times applies as usual. Remember to check "My loans" regulary to see any changed return dates.
2014-04-11
Malin Wik presented a poster on using the Wizard-of-Oz technique and Ozlab as a requirements gathering method, and demonstrated the Ozlab system at SIDeR'14 at KTH in Stockholm, April 11-12.    
2014-04-11
Malin Wik presented a poster on using the Wizard-of-Oz technique and Ozlab as a requirements gathering method, and demonstrated the Ozlab system at SIDeR'14 at KTH in Stockholm, April 11-12.    
2014-04-10

Trial access to Passport

News » 2014-04-10
During april we offer trial access to Euromonitor's database Passport "Passport“ - award-winning global database includes: Statistics, analysis and briefings of world market, Rankings and company profiles of leading countries and industries, Complete database of sources of industries and countries around the world, what is important for education, business and economic development. Access Passport An online tutorial can be found by clicking Help" and "Help Vi
2014-04-10

Trial access to Passport

News » 2014-04-10
During april we offer trial access to Euromonitor's database Passport "Passport“ - award-winning global database includes: Statistics, analysis and briefings of world market, Rankings and company profiles of leading countries and industries, Complete database of sources of industries and countries around the world, what is important for education, business and economic development. Access Passport An online tutorial can be found by clicking Help" and "Help Vi
2014-04-08
M4D2014 the 4th HumanIT conference on Mobile Communication for Development was held in Dakar, Senegal, April 7-10. John Sören Pettersson together with other HumanIT researchers track chairs. John Sören also made a demonstration of a local WiFI setup of the new web-based Ozlab.
2014-04-08
M4D2014 the 4th HumanIT conference on Mobile Communication for Development was held in Dakar, Senegal, April 7-10. John Sören Pettersson together with other HumanIT researchers track chairs. John Sören also made a demonstration of a local WiFI setup of the new web-based Ozlab.