We caught up with Ph D Student Miha Uratnik, University of Ljubljana, Slovenien, who is currently visiting CTF. Hello Miha, what brings you to CTF, and what kind of research are you working on right now?
- I am visiting CTF for two weeks to meet with Professor Per Kristensson, and other researchers at CTF. My research area is in service innovation with focus on customer relations (e.g. co-creation, co-production) and the role of social media.
We caught up with Ph D Student Miha Uratnik, University of Ljubljana, Slovenien, who is currently visiting CTF. Hello Miha, what brings you to CTF, and what kind of research are you working on right now?
- I am visiting CTF for two weeks to meet with Professor Per Kristensson, and other researchers at CTF. My research area is in service innovation with focus on customer relations (e.g. co-creation, co-production) and the role of social media.
Owen Waygood, assistant professor in the École supérieure d’aménagement du territoire et de développement régional (ÉSAD; Graduate School of Spatial Planning and Regional Development) at Université Laval in Quebec City, Canada, is visiting CTF this a week to meet with Margareta Friman, Professor and Director of Samot, and other researchers within Samot.
Owen Waygood has a wide interest
Owen Waygood, assistant professor in the École supérieure d’aménagement du territoire et de développement régional (ÉSAD; Graduate School of Spatial Planning and Regional Development) at Université Laval in Quebec City, Canada, is visiting CTF this a week to meet with Margareta Friman, Professor and Director of Samot, and other researchers within Samot.
Owen Waygood has a wide interest
...Cranfield University School of Management. You have been visiting CTF this week, what kind of research are you involved in right now?
- After successfully conceptualizing and measuring Customer Experience (CX) in a wide variety of contexts worldwide, we recently explored CX management practices and their link to profitability.
...Cranfield University School of Management. You have been visiting CTF this week, what kind of research are you involved in right now?
- After successfully conceptualizing and measuring Customer Experience (CX) in a wide variety of contexts worldwide, we recently explored CX management practices and their link to profitability.
"Making a Difference" was the theme of the Association for Consumer Research North American Conference that was held October 3-6 in Chicago, USA. The conference had about 1500 participants, including several world-leading researcher in consumer behavior. CTF was represented by researchers Anders Gustafsson and Tobias Otterbring.
Professor Anders Gustafsson and PhD Student Tobias Otterbring presented two studies.
"Making a Difference" was the theme of the Association for Consumer Research North American Conference that was held October 3-6 in Chicago, USA. The conference had about 1500 participants, including several world-leading researcher in consumer behavior. CTF was represented by researchers Anders Gustafsson and Tobias Otterbring.
Professor Anders Gustafsson and PhD Student Tobias Otterbring presented two studies.
Due to server maintenance, no links to the library's e-resources will work on Monday, October 21 from 08:00 in the morning. Hopefully it works again after lunch.
This appliesboth to databases and articles as well as ebooks.
We will post a list of links that work if you are on campus, to the most frequently used resources.
Due to server maintenance, no links to the library's e-resources will work on Monday, October 21 from 08:00 in the morning. Hopefully it works again after lunch.
This appliesboth to databases and articles as well as ebooks.
We will post a list of links that work if you are on campus, to the most frequently used resources.
... Ph D Student from Aalto University in Finland, and one of our guest researchers. What are you working on at the moment?
- I am working on two articles. In the first article we are investigating reflexivity to explain why and how service productization has different effects in different social contexts. In the second article we are adopting a multilevel view on studying service productization success.
... Ph D Student from Aalto University in Finland, and one of our guest researchers. What are you working on at the moment?
- I am working on two articles. In the first article we are investigating reflexivity to explain why and how service productization has different effects in different social contexts. In the second article we are adopting a multilevel view on studying service productization success.
On September 18-20th the 1st Workshop on Service Innovation Research was held at University Magna Graecia of Catanzaro, Italy. A small group of prominent researchers were invited to create a common agenda for how research in the field of service innovation can be developed.
About 30 researchers from Europe and the United States gathered to present and to discuss research. Keynote speaker was Tor.
On September 18-20th the 1st Workshop on Service Innovation Research was held at University Magna Graecia of Catanzaro, Italy. A small group of prominent researchers were invited to create a common agenda for how research in the field of service innovation can be developed.
About 30 researchers from Europe and the United States gathered to present and to discuss research. Keynote speaker was Tor.
... PhD Student from Kassel University in Germany. You have been visiting CTF for six weeks and are now back in Germany. What are you going to do next?
- First of all, let me say that I really enjoyed my visit at CTF!
... PhD Student from Kassel University in Germany. You have been visiting CTF for six weeks and are now back in Germany. What are you going to do next?
- First of all, let me say that I really enjoyed my visit at CTF!
... Professor and Director for Center for Service Innovation, nice to see you here again, what brings you to CTF today?
- I´m visiting CTF today to develop two new research ideas. One with Bo Edvardsson and Lars Witell on Service Innovation: Are managers and academics on the same page. This is an initial study to explore if the demand and supply side of service innovation knowledge is working on the same issues.
... Professor and Director for Center for Service Innovation, nice to see you here again, what brings you to CTF today?
- I´m visiting CTF today to develop two new research ideas. One with Bo Edvardsson and Lars Witell on Service Innovation: Are managers and academics on the same page. This is an initial study to explore if the demand and supply side of service innovation knowledge is working on the same issues.
