CTF, Service Research Center at Karlstad University, receives 3 million SEK from the Knowledge Foundation to develop and offer flexible courses for professionals.
Professor Anders Gustafsson, CTF, Service Research Center at Karlstad University, has been awarded the “Christopher Lovelock Career Contributions to the Services Discipline Award”. Only five times earlier has the award been presented to a researcher outside the US.
"I am overwhelmed and very honored to receive this award.
One of the UN Global Sustainable Development Goals is to reduce by half, the 1,3 billion tons of edible food wasted annually by 2030. Helén Williams, Associate Professor in Environmental and Energy Systems at Karlstad University, is determined to contribute to this goal with insights on the role and environmental impact of packaging.
Researchers Johan Quist and Martin Fransson have for several years together with different authorities conducted research on how the public sector can be better, more relevant and appropriate for citizens.
PhD Student, Alexandre Sukhov, has published an article that investigates citizen involvement in evaluations of new ideas for Public Transport Services.
Idea evaluation is a voting process where citizens can express their likes and dislikes for new innovation projects that may impact their lives.
In a new three-year project, researchers at CTF, Service Research Center at Karlstad University, will develop new knowledge about elderly's travel habits. The purpose is to map factors that may be important for changed behavior and more sustainable travel habits among the elderly.
There is a new reality for business and society in the 21st century - “Sustainable business”. “Sustainable business” is in itself a somewhat fuzzy term that implies that business is in some way sustainable, the question is in what way? The old business model with focus only on economic values and address societal and environmental issues as externalities is passed.
In December 2017, Professor Satoshi Fujii was appointed Ander Visiting Professor at CTF. Last week, he paid his first visit to CTF to get acquainted with the research center and to meet with the researchers.
Dr. Satoshi Fujii is a professor of transportation planning and behavioral-psychological analysis of transportation in the Department of Urban Management at Kyoto University, Japan.
With the emergence of firms such as Spotify, Uber and Airbnb, the markets related to music, travel and accommodation have lately been under dramatic changes.
The research project Music Ecosystems Inner Scandinavia (MECO) aims to strengthen the music industry in inner Scandinavia through increased knowledge and innovation. The project has received SEK 21 million from various actors and will now be carried out by Karlstad University, the Inland Norway University of Applied Sciences (INN University), and Studiefrämjandet.
Johan Quist, researcher at CTF, has been appointed Associate Professor of Business Administration at Karlstad Business School at Karlstad University. His research interests revolve around how the public sector can be better, more relevant and appropriate.
Johan Quist does research in the public sector, with focus on service logic.
Johanna Gummerus is an associate professor in marketing at Hanken, School of Economics, and during three years she will be one of our Ander Visiting Professor at CTF. In May she paid her first visit to CTF in her new assignment.
"CTF is really an inspiring and interesting research environment. I am familiar with CTF, and I have worked with several of the researchers here.
This week is Joann Peck, Associate professor at University of Wisconsin-Madison, visiting CTF. She is one of our Ander Visiting Professors, and is visiting CTF to meet with the researchers and to work on a joint research project on interpersonal touch.
"I am thrilled to be an Ander Visiting Professor at CTF!
… you have defended your doctoral thesis: “Self-tracking, datafication and the biopolitical prosumption of life”. What is your thesis about?
- The thesis focuses on and examines the popular consumption phenomenon of self-tracking, which allows and enables consumers to track, quantify and datafy diverse facets of their lives.
Professor Martin Schreier was appointed Ander Visiting Professor at CTF in December 2017. In the beginning of May he visited CTF to meet with the researchers, and to give a seminar on customer empowerment and crowdsourcing.
“I have heard a lot about CTF, and of course I am familiar with the excellent research produced by the group. The first week at CTF made me excited about the coming years.
The new book “Quality of Life and Daily Travel” describes the relationships between life satisfaction, well-being and daily travel. The authors discuss travel and quality of life to the built environment, travel mode choice, travel satisfaction and emotions, and presents case studies highlighting different aspects in daily travel and well-being.
What is service logic? What does it mean to manage and analyze organizations based on a perspective of service logic? Find out the answers in the new book “Service logic” by Professor Per Skålén at CTF, Service Research Center at Karlstad University.
In this book, key concepts related to service logic are explained, such as value co-creation and resource integration.
Employees with continuous customer contact, frontline employees, play a key role in service innovation. By involving the frontline employees, management can create better conditions for attractive and realizable services.
Margareta Friman, Professor of Psychology at CTF, Service Research Center at Karlstad University, will be a new Pro-Vice-Chancellor at Karlstad University.
“I feel enthusiasm and joy for my new mission. It is a privilege to be involved in and to influence Karlstad University’s future development,” says Margareta Friman.
In her new assignment, Margareta Friman will lead, coordinate and develop education, research and collaboration within Karlstad University.
