Doctor of Psychology at CTF, Service Research Center at Karlstad University. This spring you defended your doctoral dissertation in psychology, what will you do next?
– At the moment I am working on getting articles from my doctoral thesis published in scientific journals, and I am also preparing to move to Denmark.
How is the work with the articles progressing?
– You can say it is moving along well.
At the Naples Forum on Service June 6-9 in Sorrento Italy, Professor Bo Edvardsson received the 2017 Evert Gummesson Outstanding Research Award.
Professor Bo Edvardsson received the 2017 Evert Gummesson Outstanding Research Award "for his long term contributions to and support of service research and education.
In media and in communication from the government innovation is brought forward to save our Swedish businesses through increased revenues and lowered cost. In addition, it will help us to create more jobs and a brighter future. Innovation has in recent years become such a buzzword, it seems like everyone is an expert in innovation and that all firms are innovative. So, what does this then mean in practice - let us see both sides of the coin.
Last week, fifty ambassadors came to visit Värmland with the purpose to get to know the county, visit local enterprises and make new contacts. The first stop during the visit was at Karlstad University where the university’s two excellent research environments, CTF, Service Research Center and Computer Science presented their research.
The ambassadors visit one county in Sweden every year, and this year the trip went to Värmland.
Malin Thorsén, CEO and founder of Bright Planet AB, has been appointed as the new chairman of the Advisory board at CTF, Service Research Center at Karlstad University.
In addition to the chairman, the board has the following external members: Hans Karlsson, SKL, Peter Rovér, Effect Management, Christina Öberg, Örebro Univesity, Jonas Matthing, RISE, Anders Tufvesson, Ninetech, Sofi W.
An international contingent of scholars gathered at the Annenberg Public Policy Center, APPC, in May for a two-day conference on the role of attitudes in policy, science communication, education, and other fields.
On December 17, 2010, Mohamed Bouazizi, a Tunisian street vendor, set himself on fire as a protest against the autocratic regimes in his Arab country. Bouazizi’s act was captured on film and quickly spread throughout the world. The images and film clips of Bouazizi triggered protests and demonstrations against regimes in other Arab countries. Bouazizi set in motion an uprising against Arab regimes that is known as the Arab Spring.
Two CTF articles have been selected as a Highly Commended Paper Award in the 2017 Emerald Literati Network Awards for Excellence.
Every year the Emerald Literati Network select the most impressive articles from each of their journals from the previous year.
Service innovation is an area that many firms, organizations and society are struggling with. Service as a phenomenon is what most of us is occupied with; both as employees and how we spend our money. I have spent a lot of time trying to make sense of what it really is.
The first thing that is striking with service innovations is that some are easy to copy while others are difficult to copy and latter types work well as differentiators for firms.
Corrinne Kelley, Ph. D Student at Florida State University, USA, is currently visiting CTF for three weeks to work on a joint project with our researchers Anders Gustafsson and Poja Shams.
– I am visiting CTF to help run an experiment for a project I have been working on with Anders Gustafsson, Poja Shams and my two advisors Maura L. Scott and Martin Mende. We will be using a scent machine as well as eye tracking technology.
Don’t we all filter the way we see our life and reality, through our previous life events and experiences? Isn’t it even so that our ‘life baggage’ is obstructing us from certain aspects which may hinder us from a fully embracement of life? The same could be happening for companies. We have had a long debate in service research about how firms can move towards applying a service perspective in their organizations and what benefits the service perspective could result in.
For two days, representatives from the public transport industry, researchers and research financiers gathered for the annual Samot partner- and research conference.
On 20-21 April, doctoral students at Karlstad University participated in an international student cyber security challenge, organised by the Atlantic Council.
Researchers at CTF have been granted 3.9 million SEK for research on future customer experiences. In the project the researchers will develop new knowledge on how to make retail and the hospitality industry more attractive through digitalization.
- The progress of digitalization leads to new ways to consume goods and services and physical stores are finding it increasingly difficult to compete with e-commerce.
We are now offering three positions as Postdoctoral researchers at CTF. Application deadline April 18, 2017.
1. Postdoctoral position in either Business Administration, Political science, Sociology or Psychology
The postdoctoral position will be connected to ongoing research within CTF, devoted to how service research can increase the understanding of, and thereby strengthen, the industrial sector.
The appearance of your dinner date affects whether you want to spend money on healthy or unhealthy alternatives from the menu, but only if you are a woman. The more attractive women find their company, the more likely they are to buy healthy food. Men are rather more likely to buy expensive drinking and dining options.
We caught up with Professor Michael Kleinaltenkamp, Freie Universität Berlin, Germany, who is visiting CTF March 26-29. During this time he will present one of his current research projects at an open CTF seminar and work on a joint research project with Professor Bo Edvardsson and Ph.
CTFblogg / Bo Edvardsson
In an article in Journal of Service Research (2015) with the title: “Service Research Priorities in a Rapidly Changing Context” Ostrom et al. outline key research priorities. The aim was to identify research topics that have the potential to advance the service field and provide significant benefits for customers, organizations, and society in general.
